Safety calls mixed in with panel-upgrade quotes
For electrical businesses
Sort the sparks from the smoke detectors before you call back.
Electrical calls range from “a breaker keeps tripping” to “something smells like it’s burning.” Knowing which is which before you pick up the phone lets you protect people first and price the rest properly.
Thursday, 10:05 pm
“Half the outlets in the house stopped working and there’s a burning smell near the panel.”
What happens: The caller is told to stay away from the panel and call 911 if they see smoke or flames, the call is escalated to you immediately, and you get the address and a summary.
Illustrative scenario
The problem
Where electrical businesses lose work
Callers who can’t describe the problem, so you drive out blind
Permit and inspection appointments that need tight coordination
Lead qualification
Questions we can ask every caller
You choose and edit these. They tell you what’s urgent and what’s worth the drive.
- Is there any burning smell, sparking or heat?
- Is power out to the whole home or part of it?
- Is this for a repair, an upgrade or new work?
- Do you know the age of the electrical panel?
- Is an EV charger, generator or addition involved?
Booking example
A panel-upgrade inquiry is booked as an on-site estimate with a note to bring the photos the customer texted in.
Follow-up example
After an EV-charger estimate, the customer gets a follow-up answering the most common question: how long installation takes.
Most useful for electrical
Lost-revenue calculator
What are missed electrical calls worth to you?
Estimate the opportunities your business could recover by responding to more incoming calls.
Upgrade and installation leads are worth far more than a service call. Use the value of the jobs you most want more of.
Revenue You Could Recover a Month
$8,660
Jobs Recovered a Monthabout 17
Revenue Missed a Week$2,000
Missed Calls a Week10
Based on 4.33 weeks in a month and the close rate you set. It is an estimate, not a promise: what you actually win back depends on your market and how you quote.
Hear how we’d answer your electrical calls.
We’ll set up a sample with your services and questions and walk you through it, no commitment.