You’re on a ladder when it rings.
You can’t answer safely, and by the time you call back they’ve booked someone else.
For contractors and home-service businesses
Every missed call is a job that could go to someone else.
We answer your calls in your business name, book the job on your calendar, get it to the right technician, send the invoice and follow up, so new work keeps moving while you’re on the job.
- Answers nights, weekends and while you’re on a job
- You keep your number and your tools
- A real person at Reboundpoint handles your setup
Incoming call6:42 pm
“Water heater’s leaking into the garage. Can someone come out?”
- Answered in your business name
- Address, photos and problem captured
- Flagged urgent, owner notified
Job bookedTomorrow
Water heater leak8:00–10:00 am · Oak Park
Illustrative example
Sound familiar?
You’re great at the work. The phone is what’s costing you.
Most contractors don’t lose jobs because of the quality of their work. They lose them in the minutes between a ringing phone and a callback.
They don’t leave a voicemail.
They just try the next number on the list. You never even know the job existed.
The callback you meant to make.
Estimates and inquiries go quiet because there’s always a more urgent job.
Your techs call you all day.
Where am I going next? What’s the gate code? Every answer interrupts your work.
Evenings at the kitchen table.
Rebuilding tomorrow’s schedule and texting customers after a full day in the field.
Chasing money you already earned.
Invoices go out late, payments trickle in and nobody matches them up.
Lost-revenue calculator
How Much Revenue Could You Be Leaving Behind?
Estimate the opportunities your business could recover by responding to more incoming calls.
Revenue You Could Recover a Month
$8,660
Jobs Recovered a Monthabout 17
Revenue Missed a Week$2,000
Missed Calls a Week10
Based on 4.33 weeks in a month and the close rate you set. It is an estimate, not a promise: what you actually win back depends on your market and how you quote.
What we take off your plate
One connected system, from the ring to the receipt
Start with answering. Add booking, dispatch and payments when you’re ready. Each piece is about a result for your business, not another app to learn.
Answering
Every call answered in your business name, day or night, so the customer stops dialing your competitors.
Learn moreLead Qualification
Your questions get asked every time, so you know what’s urgent and what’s worth the drive before you call back.
Learn moreBooking
Callers leave with a real appointment on your calendar instead of a promise to call them back.
Learn moreDispatch
The right tech gets the job with the details attached, without you playing phone tag all day.
Learn moreInvoicing
Invoices go out when the job is done, not three evenings later from memory.
Learn morePayments
Customers pay from a link and the payment is matched to the job, so you stop chasing checks.
Learn moreFollow-ups
Confirmations, reminders and review requests go out on time, every time, without you sending them.
Learn moreIntegrations
Works with the calendar, books and tools you already use, so nothing gets typed twice.
Learn moreHow it connects
From the first ring to the five-star review
Each step hands off to the next automatically, so nothing waits on you remembering. Select any step to see what happens.
A homeowner calls while you’re on a job, after hours or on the weekend.
An AI receptionist picks up, greets them as your business and listens.
Name, number, address and the problem, written down every time.
Your questions decide what’s urgent, what’s in your area and what you don’t do.
Offered only times you’re actually free, confirmed before they hang up.
The right tech gets the job with the notes and address attached.
Your tech marks it done in the field, with notes and photos.
The invoice goes out tied to that job, with a link to pay.
The customer pays online and the payment is matched to the invoice.
A thank-you and review request go out, and they hear from you next season.
1
Incoming customer call
A homeowner calls while you’re on a job, after hours or on the weekend.
What changes
What your week looks like after
- Fewer jobs lost to voicemailCallers get an answer and a next step instead of a beep.
- Booked appointments waiting for youYou finish a job and find new work on the calendar, not a list of callbacks.
- Fewer “where do I go next?” callsTechs see their day and the job details without calling the office.
- Faster payment, less chasingInvoices go out when the job closes, with a link to pay.
- More reviews, more repeat workEvery customer gets asked, and past customers hear from you next season.
- Caller
- Dana Ortiz · (555) 014-2290
- Address
- 1180 Palm Ct
- Need
- No cooling, upstairs unit, 89° inside
- Notes
- Elderly parent at home. Prefers text.
Full transcript attached · Owner notified 6:44 pm
Illustrative example · sample data
Built for the trades
Pick your trade. See your Tuesday.
Every trade misses calls differently. Here’s what it looks like in yours.
Emergency calls shouldn’t disappear into voicemail.
A burst pipe doesn’t wait for you to finish the job you’re on. When nobody picks up, the homeowner with water on the floor calls the next plumber on the list, and that call is usually your most valuable of the week.
See plumbing in detail
Saturday, 7:40 pm
“Water is coming through the kitchen ceiling from the upstairs bathroom.”
What happens: The caller is told how to shut off the main, the address and photos are taken, the call is flagged urgent, and you get a text with everything you need to decide whether to roll a truck.
Your technicians are busy fixing systems. Your phone keeps new jobs moving.
The first heat wave or cold snap of the season is when your phone rings most and your team has the least time to answer it. Those are the weeks you can least afford to send callers to voicemail.
See hvac in detail
Tuesday in July, 2:15 pm
“Our AC stopped cooling and my mother is staying with us. It’s 91 inside.”
What happens: The receptionist asks about vulnerable occupants, marks it urgent, collects the system type and address, and texts you. The caller hears that you’ll call right back instead of hearing a voicemail beep.
Sort the sparks from the smoke detectors before you call back.
Electrical calls range from “a breaker keeps tripping” to “something smells like it’s burning.” Knowing which is which before you pick up the phone lets you protect people first and price the rest properly.
See electrical in detail
Thursday, 10:05 pm
“Half the outlets in the house stopped working and there’s a burning smell near the panel.”
What happens: The caller is told to stay away from the panel and call 911 if they see smoke or flames, the call is escalated to you immediately, and you get the address and a summary.
After the storm, the roofer who answers first gets the inspection.
Storm weeks bring a flood of calls in a few days. Homeowners call down a list until someone answers, and the inspection usually goes to whoever books it first.
See roofing in detail
Day after a hailstorm, 8:30 am
“We have shingles in the yard and a stain on the bedroom ceiling.”
What happens: The caller is asked about active leaks and insurance, offered the next inspection slot, and given a tarp-up option if water is coming in.
Turn one-time cleans into regular customers.
Cleaning businesses win on consistency: answering quickly, quoting clearly and booking the second visit before the first one is over.
See cleaning in detail
Sunday, 6:10 pm
“We’re moving out on Friday and need a deep clean for the deposit.”
What happens: The receptionist asks for bedrooms, bathrooms and condition, explains your move-out pricing from your own price list, and books an available Thursday slot.
Book the season while your crews are out mowing.
Spring is when most customers decide who will take care of their yard for the year, and it’s exactly when your crews are too busy to answer.
See landscaping in detail
Late March, 11:20 am
“We just bought a house and need weekly mowing and a spring cleanup.”
What happens: The receptionist gets the lot size and services, books a property walk-through, and notes the neighborhood so the visit can be routed with nearby jobs.
Someone just saw a roach. Answer before they find another company.
Pest calls are urgent to the caller and price-shopped by nature. A fast, calm answer and a booked inspection beats a callback tomorrow.
See pest control in detail
Wednesday, 9:45 pm
“I think we have bed bugs. Can someone come this week?”
What happens: The receptionist asks about signs and rooms affected, explains your prep instructions from your own notes, and books an inspection.
A car stuck in the garage is a same-day job. Don’t miss it.
Broken springs and off-track doors are urgent to the homeowner and often worth a same-day premium. They also tend to happen early in the morning, before your office opens.
See garage doors in detail
Monday, 6:50 am
“The door won’t open and my car is inside. I heard a loud bang last night.”
What happens: The receptionist recognizes a likely spring issue from your notes, tells the caller not to force the door, and offers the first same-day window.
Quote it, book it, fill the truck.
Junk removal lives on volume and route efficiency. Every call you capture is a chance to fill an empty slot in a truck that is already driving.
See junk removal in detail
Friday, 4:30 pm
“I’m clearing out my dad’s garage and need everything gone by Monday.”
What happens: The receptionist asks about volume and item types, gives your published price range, and books a Saturday morning window.
Spend your time on qualified projects, not tire-kickers.
Remodel and construction leads take time to qualify. The cost of a missed call is high, but so is the cost of driving to an estimate for a project that was never real.
See general contractors in detail
Tuesday, 12:15 pm
“We’re thinking about a kitchen remodel this spring.”
What happens: The receptionist asks about scope, timeline, budget range and whether plans exist, then books a consultation only when the project fits the criteria you set.
Green pool emergency or weekly route: book both without stopping.
Pool businesses balance steady weekly routes with urgent repair calls. Both depend on answering the phone while you’re standing at someone else’s pool.
See pool services in detail
Thursday, 1:00 pm
“Our pump is making a grinding noise and the water is turning green.”
What happens: The receptionist gets the equipment type, asks for a photo of the pump label, and books a repair visit around your existing route.
Get the model number before you get in the truck.
Appliance repair is won by showing up with the right part. Capturing brand, model and symptoms on the first call saves trips and wins same-week jobs.
See appliance repair in detail
Monday, 8:20 am
“My refrigerator stopped cooling overnight.”
What happens: The receptionist asks for brand and model (and where to find it), explains your diagnostic fee from your price list, and books the first available visit.
Straight talk
We’re new. So we’ll earn trust the honest way.
You won’t find invented reviews or borrowed logos here. Until our own customers have results to share, here’s what we offer instead.
- Hear it before you buyIn a demo you’ll hear how calls are actually handled, using a sample setup for your trade.
- Your numbers, not oursWe start from your call log and job values, not industry averages.
- A person on your accountReboundpoint handles your setup, billing and support directly. You always know who to call.
- Clear about limitsWe’ll tell you what the system does well, what it won’t do, and when it hands a call to you.
Packages
Three ways to start. One clear upgrade path.
Pick the package that matches the problem you have today. You can move up when your business does.
Capture
For owner-operators and small crews who lose work every time the phone rings during a job.
$197/month
Up to 100 calls a month · No setup fee
Get Started with CaptureGrow
For growing teams with two or more technicians and a calendar that gets rebuilt every evening.
$297/month
Up to 300 calls a month · No setup fee
Get Started with GrowComplete
For established operations that want one connected flow from first call to paid invoice and review.
$397/month
Up to 300 calls a month · No setup fee
Get Started with CompleteFAQ
Questions contractors ask
Do I need a new phone number?
In most setups, no. You keep the number your customers already know and forward calls to the system when you choose: always, after hours or when you don’t pick up. We’ll walk through the options during setup.
Will customers know they’re talking to AI?
Yes. The receptionist tells callers it’s an AI assistant at the start of the call, and then gets on with helping them. We think honesty builds more trust than pretending, and some states require disclosure.
What if a caller has an emergency?
You decide what counts as an emergency. Those calls are flagged and sent to you right away with the details, so you can decide how to respond.
Do I have to change the software I already use?
Usually not. The system connects to many common calendars and business tools. Tell us what you use and we’ll confirm what connects before you sign up.
What does it cost?
Packages start at $197 a month with setup included. Compare packages, or request a quote if you get more than 300 calls a month.
Your next customer is already looking for someone to answer.
Getting started takes one conversation. Tell us about your business and we’ll show you exactly how your calls would be handled.